Allied International, Inc. ("Allied", "AII" or "we") is headquartered in North Haven, Connecticut (U.S.A) and knows that the privacy of personal information is an important concern to our customers and business associates ("you", "users", or "your").
- through all communications you may have with Allied;
- at our websites (collectively, the "Site"); and,
- through offline product and support services
(all such personally identifiable information are referred to herein collectively as "personal information"). This policy does not cover information other than personal information as it is described above. Please note that this policy is intended to supply you with information concerning Allied\'s collection of personal information and, set forth the commitments Allied is making concerning personal information that Allied collects from you under this policy.
Collection of Personal Information
Allied collects information from our users in a variety of ways, including through telephone, mail, e-mail and any other forms of communication. The information may be collected from parties dealing with customer service issues, several different points on Allied's websites, and, at times, from third parties, both at the request of Allied and through referrals to Allied.
At times, Allied may collect your personal information, such as your name, e-mail address, home or work address or telephone number, account information and any other personal information. If you choose to make a purchase from us, you will need to provide additional information, such as your credit card number and billing address that is used to create your billing account.
Several areas of the Site, for example, where you may request services offered by Allied or where Allied asks you to provide feedback, require you to provide certain personal information. Collecting necessary, as well as certain optional, information will aid Allied in fulfilling these requests. Likewise, your on-line experience is enhanced by information collected by Allied because the gathering of certain information regarding Site activity and visits is analyzed through log files. Information collected includes anonymous data like IP addresses, browser types, referring pages, pages visited and time spent on the Site. This information is used in aggregate to analyze and improve the sites. IP addresses, etc. are not linked to personally identifiable information. Please note that while IP addresses can be tied to personally identifiable information, this is not a practice Allied utilizes at this time. Allied uses Google Analytics software to analyze Site activity but not to capture personal information.
If you receive newsletters or promotional e-mails from Allied, we may collect additional information about you through the use of customized links or similar technologies to determine whether the e-mail was opened and which links were utilized by you in order to provide you more focused e-mail communications or other information.
Use of Your Personal Information
Allied uses your personal information to deliver services, fulfill your requests, provide customer service, operate and improve its sites and operations, and other generally accepted business related purposes. Allied uses personal information collected to better understand your preferences, respond to your needs and enhance your overall experience with Allied and its business associates. Allied may communicate with you on a regular basis to provide requested services and in regards to issues relating to your business transactions with Allied. The personal information Allied may request from you will be used to fulfill your requests for information and assistance regarding Allied products and services, and other generally accepted business related purposes. Allied usually replies to inquiries and requests via email, US mail or phone. If you prefer a certain method of communication for Allied's reply, please indicate your preference when making the request.
If you indicate an interest in receiving e-mail communications, Allied may periodically send you information about other Allied products and services that Allied feels may be of interest to you. Established users will occasionally receive information on products, services, special deals and/or newsletters. Out of respect for the privacy of our users, Allied presents you with the option to advise Allied of certain types of communications you do not want to receive. See "Your Control Options" below.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if Allied's service is temporarily suspended for maintenance, a mailing or e-mail announcement may be sent to you. Generally, if you have provided your e-mail address to Allied, you may not opt-out of these types of communications. Note that these communications are not promotional in nature and you may always opt-out of promotional communications. See "Your Control Options" below.
In specific instances where your request requires action by an Allied staff member, or Allied service providers, or affiliates, Allied may forward or provide access to your personal information. For example, if you inquire about a product or request a quotation, Allied may forward relevant personal information such as contact information, intent to purchase (time, quantity, models, etc.) as well as any special requests, to a dealer. Your information, once transferred, is not subject to the policies of Allied.
To fulfill certain requests or in furtherance of generally accepted business related purposes, certain personal information will be disclosed to third party service providers. In many cases, general services require certain personal information be used to provide services to you, such as your name and mailing address, in order to deliver a product that you purchased or other applicable personal information when processing payment from you for the products you purchase. If your specific request requires assistance from one of our service providers, Allied may pass your personal information to them for follow-up. Allied will not sell or rent your personal information to other companies for the purpose of the third parties' marketing purposes without your consent. Allied may also receive personal information from a third party; however, Allied is not committing to handle such information as if we received it directly from you.
Allied shares aggregated demographic information with its business associates and advertisers. For example Allied may, on a periodic basis, present information such as the number of users, areas of interest, relationship to Allied, etc. This is not linked to any personal information.
When sharing your personal information with third party service providers or business associates, we take reasonable measures to protect the information.
Confidentiality and Security
When you provide Allied with personal information, your information is protected whether Allied receives it online or offline. We have security measures and tools in place to help protect against the loss, misuse, and alteration of the information under our control. When Allied receives personal information (such as name address, phone, e-mail, etc.), on-line, the information is transferred to us by your browser in an encrypted format using industry standard, Secure Socket Layer (SSL) encryption. While on a secure page, such as the order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, although we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us through or in connection with the Site. No method of transmitting or storing data is completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contact Information", section below (note that physical mail notification will delay the time it takes for us to respond to the problem).
Allied reserves the right to disclose information about you and your interaction with us when we believe such disclosure is reasonable and/or appropriate. Though Allied works to preserve user privacy, Allied may need to disclose personal information when required by law, to cooperate with governmental or internal investigations, during judicial proceedings, in response to a court order or legal process served on Allied or its affiliates or to enforce Allied's rights.
Collection and Use of Children's Personal Information
The Site and other Allied on-line materials, although intended for general audiences, are not directed to individuals under the age of 13 and Allied does not knowingly collect personal information from such individuals. We request that individuals under the age of 13 not provide personal information on the Site. If a user identifies himself/herself as under the age of 13, Allied's on-line services will block such users from providing personal information. We encourage parents to monitor and participate in their children's activities on the Internet.
Your Control Options*
Choice of Opt-in / Opt-out: During the times you provide information to Allied on-line on this Site, you are given the opportunity to opt-in to have your information used for other purposes at the point where Allied asks for the information. For example, this Site has an opt-in feature, so that if you want to access certain areas of the Site and receive selected information, but not receive other materials, you can prevent receipt of certain materials by not choosing an Opt-in for those materials. In addition, if you later no longer wish to receive Allied's e-mail communications, you may opt-out of receiving these by following the instructions included with each e-mail. In certain other materials, Allied allows you to select certain preferences for receiving information from Allied. Allied also offers an opt-out mechanism for all communications while registering a product online, or you may contact us at 1-203-239-3597 to opt-out.
*These features apply only to the Site administered by Allied International Incorporated.
Your on-line experience with the Site provides additional information to Allied of which you may not be aware. A cookie is a piece of data stored on the user's computer tied to information about the user. Allied uses both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
Cookies may be used to customize delivery of content or enable special convenience features on this Site. For example, by registering for this Site, a cookie may be set so that you would not have to log in a password more than once or re-enter your contact information into forms, thereby saving time while you are on this Site. If you reject the cookie, you may still use this Site but may have to log in again to access some areas of this Site. For example, you will not be able to take advantage of materials available in the download areas without registering and accepting the resultant cookie. Persistent cookies enable Allied to track and target your interests to enhance your experience on this Site.
We reserve the right to transfer any and all information that we collect from users to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Allied's assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).
Correcting and Updating Personal Information
If your personal information changes, or if you no longer desire Allied's service, please contact Allied by telephone at (+1) 203-239-3597 or by e-mail to email@example.com to correct or update your personal information.
Notification of Changes
Personal information collected by Allied will be stored and processed in the United States or any other country in which Allied or any of Allied's third party vendors store or process information. By contacting Allied and providing your personal information, you consent to the collection, use and transfer of your personal information to the US and around the globe.
Phone: (+1) 203-239-3597
Fax: (+1) 203-234-2978
Allied International Incorporated,
64 Blakeslee Avenue, North Haven,